Responsible Gaming

Safe and Balanced Gambling Habits

At StarCasinò, we understand that responsible gaming is essential for a safe and enjoyable experience. We encourage all our players to maintain healthy gaming habits by setting limits on their deposits, losses, wagers, and playing sessions.

Set Your Own Limits

To ensure you don't exceed your budget or spend more than you can afford, set daily, weekly, and monthly deposit limits in the "Responsible Gaming" section of your account. You can also adjust your loss limit to prevent large financial setbacks.

Use Reality Checks

We offer a reality check feature that allows you to monitor how much time has passed since your last break. This tool helps you maintain a balanced gaming pace, taking regular breaks to rest and recharge.

Budget and Bankroll Management

Effective budgeting is crucial for responsible gambling. Allocate funds exclusively for entertainment purposes and avoid using savings or emergency funds.

Understand the Concept of Bankrolls

A bankroll is the total amount of money set aside for gaming activities. It's essential to manage your bankroll wisely, setting limits on losses and ensuring you have enough funds to cover other expenses.

Deposit, Loss, Wager, and Session Limits

To maintain a balanced gaming experience, consider implementing these limits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control the amount of money flowing into your account.
• Loss Limit: Establish a maximum loss limit to prevent significant financial setbacks. Once reached, this feature will suspend gameplay for 24 hours.
• Wager Limit: Control the size of your wagers to avoid excessive risk-taking and maintain a safe gaming experience.
• Session Time Limits: Set daily or weekly session limits to monitor how long you spend playing games.

Cooling-Off Periods

If you feel like taking a break from our platform, we offer cooling-off periods that can range from 24 hours to up to 30 days. During this time, your account will be locked, and you won't receive any promotional emails or marketing materials.

Self-Exclusion Tools

Our self-exclusion tool provides an additional layer of protection for players who want to limit their access to our platform. Once activated, this feature blocks your account from our website and mobile app, ensuring a break from gaming activities.

Account Verification and Age Restrictions

To ensure minors don't gamble on our platform, we strictly adhere to the minimum age requirements outlined by Italian law (18 years old). Before registering or logging in, we require verification through government-issued documents like ID cards.

Protection of Vulnerable Players

At StarCasinò, we are committed to protecting vulnerable players. If you're aware that someone is struggling with their gaming habits, please contact our customer support for assistance.

Warning Signs of Problematic Gambling

Regularly monitor yourself and your loved ones for the following warning signs:

• Increased Time Spent Gaming: Spending more time on games than initially intended.
• Financial Difficulties: Difficulty managing finances due to excessive gaming expenses.
• Neglecting Responsibilities: Overlooking personal responsibilities, such as work or family obligations.

Support Organizations and Professional Help Resources

We understand that sometimes you may need professional help. Here are some organizations providing support:

UK

• GambleAware
• GamCare

Ireland

• Gambling Therapy